Riviera Maya | April 14-18
Things to know
Climate
The weather in Riveria Maya during the month of April is an average high of 78°F, while the average overnight low is 70°F.
Clothing
Attire at the resort is casual during the day and resort casual/elegant in the evening. During the day, it is suggested you wear shorts, shirts, swimwear with a cover-up, and comfortable walking shoes. For the evening, dress shorts or slacks and collared shirts are recommended for the men. For ladies, it is best to wear lightweight slacks, sun dresses, or warm-weather dresses. Athletic clothing and shoes are suggested for activities such as walking, buggies, etc.
Resort Casual Attire
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Ladies: sundress or blouse paired with shorts, skirt or jeans
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Men: shirt paired with shorts or jeans
Resort Elegant Attire
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Ladies: dress or blouse with skirt or slacks
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Men: slacks and collared shirt
Smoking Policy
Smoking is NOT permitted in hotel rooms at the Hotel Xcaret Arte. Smoking is only allowed in designated smoking areas.
Baggage
Luggage tags will be sent in your travel package prior to the trip. Please print your name and address on the provided luggage tags and secure to ALL luggage. Luggage tags are necessary for airport and hotel identification. Most airlines charge a fee for checked bags per passenger and charge a fee for bags exceeding the weight of 50 pounds. Carry all travel documents, identification, valuables and necessary medications on board the aircraft with you for safety and accessibility. Do not pack valuables or medications in your checked luggage.
Once you arrive in Mexico, you will proceed to the passport control and immigration line. After passing through the passport control desk, you’ll proceed to baggage claim to pick up your bags. Once you have your luggage, you’ll pass through customs. You’ll show them your form, and they will x-ray your bags.
Documentation
It is the employee’s responsibility to maintain a current passport and to ensure the correct documentation is obtained in advance of travel where required. All foreigners do require a passport to enter Antigua. Most countries require that your passport is valid at least 6 months after your return date. Visa requirements, including transit visas should be checked when the airline reservation is made.
Please note that your name on your airline ticket must match your passport exactly. No exceptions.
Airline Transportation
Please review your itinerary for your flight information. When checking in for your flight, be sure that checked luggage is properly tagged to your final destination. Please reconfirm your flight with the airline 24 hours prior to departure. We strongly recommend that you check in for your flight at least two and a half hours prior to departure. If you encounter any difficulties while traveling to Riviera Maya, please contact Justine Shay-Sweat at +1(512)656-3676 or SNWLpresidentsclub@jshay.events
Ground Transportation
Ground transportation to and from Hotel Xcaret Arte and any hosted group activities will be provided to guests during group dates and guests extending at Hotel Xcaret Arte during 4/11 - 4/21.
Local Time
Riviera Maya is in Eastern Daylight Time Zone in April.
Local Currency
Local currency in Riviera Maya is the Mexican Peso.
ATM
There is an ATM at Hotel Xcaret Arte.
Local Electricity
Electrical connections at Hotel Xcaret Arte is the same as in the United States and Canada.
Local Drinking Water
Although many resorts in the area do have their own water purifying system and it may seem OK to drink tap water, we recommend drinking bottled water while in Riviera Maya. Bottled water is available throughout the hotel.
Tips
SonicWall has provided gratuities for hotel personnel, housekeeping, luggage-handling, ground transportation and other service personnel for the events included in your program. A gratuity for meals and activities at your leisure and off-property is left to your discretion.
Although tips and gratuities are included in your trip, if you would like to tip your server or venture out of the resort please keep in mind the average tip for service is 10-15% and one or two dollars per suitcase carried. Always check your bill first as tips may already be included.
Cellphone Use
If you plan to use your cell phone, it is highly recommended to verify with your cell phone provider on the use and fees of your cell phone while visiting an international destination. Keep in mind that higher international fees may apply not only for making phone calls, but to also access your emails, Facebook, and text messages.
Internet Use
Complimentary WiFi is available throughout the resort, so you can stay in touch with friends and family or take care of business anytime during your stay.
